HP (Hewlett-Packard) 170x Printer User Manual


 
HP Jetdirect Configuration Page Messages 8-17
Config. Page
Messages
8
UNABLE TO LOGIN A failure was detected when the HP Jetdirect print
server tried to log onto the file server. This could be
caused by the print server object not existing on the file
server, or because of a security check that prevents the
print server from logging in.
Make sure the file server name and print server object
name are correct. Use PCONSOLE to erase the
password for the print server object. Create a new print
server object.
When the HP Jetdirect print server is configured for
multiple file servers, the error is only displayed on the
configuration page (also called a self-test page or
configuration plot) if none of the file servers made the
connection.
UNABLE TO SENSE
NET NUMBER
The HP Jetdirect print server has been trying for over
3 minutes to determine the NetWare protocol used on
the network. Make sure that any file servers and routers
are operating correctly. Make sure that the settings for
NetWare frame type and source routing are correct.
UNABLE TO SET
PASSWORD
A failure was detected when the HP Jetdirect print
server tried to set the password for the print server
object. (Whenever the HP Jetdirect print server is able
to log in without a password, it sets the password
automatically.) This indicates a networking or security
problem. Create a new print server object.
When multiple file servers are configured, the error is
only displayed on the configuration page if none of the
file servers were successfully connected.
UNDERFLOW
ERROR
Check the cabling. If the error persists, run the power-
on self-test: turn the printer off, then on again. If the
error persists, call the Customer Care Center (see
Chapter 1 for telephone numbers).
Table 8.2 General HP Jetdirect Messages (14 of 15)
Message Description
0Book-asF01.book Page 17 Tuesday, August 14, 2001 2:06 PM