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Chapter 6
Troubleshooting
This chapter helps you to quickly locate most problems that may occur with
the printer. It discusses the following topics:
Topic Section
Error skip procedure Section 6.1
Printer status messages Section 6.2
Operator call messages Section 6.3
Software error messages Section 6.4
Service call messages Section 6.5
Common operating problems Section 6.6
Paper jams Section 6.7
Most problems are identified on the message display when they occur. The
corrective action to take is listed in the appropriate table as follows:
Topic Table
Printer Status Messages Table 6–2
Operator Call Messages Table 6–3
Software Error Messages Table 6–4
Common Operating Problems Table 6–5
NOTE: The printer status messages do not require operator intervention.
6.1 Error Skip Procedure
The DEClaser 2200 plus printer alerts you to error conditions by stopping
the printer, placing it off line, and displaying the type of error on the
control panel. Some error conditions cannot be cleared using the error
skip procedure. For example, 12 PRINTER OPEN needs to be corrected
Troubleshooting 6–1