user’s manual
product support
24
upgraded warranty options
You can select one of the following upgraded warranty options (available in the
U.S. only):
• Standard Next Day Exchange
• Accidental Damage Protection with Next Day Exchange
Upgrade your standard factory warranty to three years with the HP SupportPack.
Service coverage begins on product purchase date, and the pack must be
purchased within the first 180 days of product purchase. HP will determine the
hardware service offering based upon the outcome of system self-test programs
run by the customer through the initial call to the HP Customer Care Center. If
during your technical support call it is determined that your product needs
replacement, HP will ship you this replacement product next business day free of
charge.
Optional Accidental Damage Protection is also available. This warranty upgrade
protects against accidental breakage such as spills, drops, or falls. Both of these
warranty upgrades offer maximized uptime and productivity, the convenience of
door-to-door pickup with delivery, packaging, and freight prepaid by HP.
For more information call 1-888-999-4747 or visit www.homeandoffice.hp.com
and select warranty upgrades under product support.
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