HP (Hewlett-Packard) 5500c Scanner User Manual


 
18
hp support
English
after the warranty period
Call (208) 323-2551.
Charges are $25.00 per issue, charged to your credit card.
If you think your HP product might need service, call HP Customer Support, which
can help determine if service is required.
hewlett-packard upgraded warranty statement
You can buy an extended, comprehensive warranty for your HP product, but you
must do so within 180 days of purchasing the product.
Upgrade your standard factory warranty to three years with the HP SupportPack.
Service coverage begins on product purchase date and the pack must be
purchased within the first 180 days of product purchase. HP will determine the
hardware service offering based upon the outcome of system self-test programs
run by the customer through the initial call to HP Customer Support. If during your
technical support call it is determined that your product needs replacement, then
HP will ship you this replacement product the next business day free of charge.
This warranty upgrade offers maximized uptime and productivity, the convenience
of door-to-door pickup and delivery, with all packaging and freight prepaid by
HP.
Available in the US only. For more information call 1-888-999-4747 or visit http:/
/www.homeandoffice.hp.com and select “warranty upgrades” under “product
support.”
obtain support
worldwide
Telephone support is free for one year in Asia and the South Pacific, and for 30
days in the Middle East and Africa.
The information contained in this document and the applicable conditions for HP
phone support are subject to change without notice. Please check for the latest
information and conditions at http://www.hp.com/cposupport/loc/
regional.html.
Alternatively, you can ask your dealer or call HP at the phone number listed in
this document. For English support in Europe, contact +44 (0) 207 512 52 02.
P_usermanual.book Page 18 Monday, May 6, 2002 6:26 PM