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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
Item Description Function
(1) Product name This is the model name for the computer.
(2) Serial number This alphanumeric identifier is unique to each
product.
(3) Product number This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
The product number helps a service technician
determine what components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model number This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
16 Chapter 3 Illustrated parts catalog