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Contents
1 Introduction to SPP......................................................................................5
SPP release versions..................................................................................................................5
SPP Supplements......................................................................................................................5
Deployment modes...................................................................................................................5
Operating system support..........................................................................................................5
2 Downloading and installing an SPP..............................................................7
Using HP SUM to deploy an SPP................................................................................................7
Prerequisites for deploying SPP components on Windows..........................................................7
Disabling BitLocker to permit firmware updates (Windows only).............................................8
Initiating deployment............................................................................................................9
Using a PXE server to deploy components from the full SPP ISO over a network...............................10
Using HP SIM to deploy an SPP................................................................................................10
3 SPP staging procedures.............................................................................11
Adding or removing components from an SPP............................................................................11
Creating a directory with files..................................................................................................11
Creating a custom ISO............................................................................................................12
Using the HP USB Key Utility....................................................................................................12
Mounting an ISO....................................................................................................................14
Copying the SPP to a hard drive...............................................................................................14
4 SPP usage scenarios.................................................................................15
Local bootable firmware update for a standalone server..............................................................15
Local and remote node firmware update....................................................................................15
Scripted online update for Linux server......................................................................................16
5 FAQs......................................................................................................17
How can I determine which SPP version I am using?....................................................................17
Where can I find information for adding or removing components from an SPP?.............................17
Does the SPP need to be in its ISO format or extracted?...............................................................17
When should I use online versus offline mode?...........................................................................17
Where can I find information on planning updates for data centers and corporate environments?.....18
How can I install firmware or software components only?.............................................................18
How does HP SUM work when applied to an entire chassis?........................................................18
Is there a silent option to install an SPP?....................................................................................18
When upgrading an entire c7000 Enclosure and all of its constituents, can I just give HP SUM the
OA IP address?......................................................................................................................18
What is the order for updating an enclosure?.............................................................................19
SPP does not support Windows 2003. What should I do if I have a Windows 2003 server?............19
6 Troubleshooting........................................................................................20
Generating and viewing reports...............................................................................................20
Generating a Report..........................................................................................................20
To generate a report......................................................................................................20
Collecting trace directories.......................................................................................................20
7 Support and other resources......................................................................23
SPP support policy..................................................................................................................23
Information to collect before contacting HP.................................................................................23
How to contact HP..................................................................................................................23
Subscription service................................................................................................................23
Related information.................................................................................................................23
Typographic conventions.........................................................................................................24
Contents 3