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4 Hewlett Packard Support and Information Services
Your HP Authorized Reseller
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Your HP Authorized Reseller
HP Authorized Resellers have been trained on HP Vectra equipment
and are familiar with its configuration and environment. Authorized
Resellers can also answer questions regarding non-HP hardware,
software and systems as well as answer queries about usage not
intended for, or not commonly used with the HP Vectra.
HP SupportPack
HP’s three-year SupportPack is available from your local reseller. It
must be purchased within 30 days of purchasing your HP Vectra. The
concept of SupportPack is simple. It allows you to extend your one-
year on-site hardware warranty to a three-year on-site hardware
warranty, offering next day on-site response.
HP Support Assistant CD-ROM
HP Support Assistant is a yearly subscription service on CD-ROM. Each
CD-ROM contains information about Vectra PCs as well as other HP
computing products. The types of information you can find include:
• Product manuals, service and technical reference manuals
• Troubleshooting, installation and configuration information
• Drivers and utilities.
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