HP (Hewlett-Packard) 7215w Computer Drive User Manual


 
A-12
Supplies and Customer Support
Hewlett-Packard Customer Support
Telephone Support After Warranty
Before Calling
Before calling, please complete the following information so that you will have it
ready for the support center representative:
Serial number of product ____________________
Brand and model of host computer ________________________
Version of software used; driver selected ________________________
US and Canada
Using a VISA or MasterCard, call one of the following:
(800) 810-0130: Per incident fee of $25.00 will be charged to the credit card.
(900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to
the credit card.
Europe
Call the appropriate number listed under “European Customer Support Centers” on
page A-10. A per incident fee will be charged for after-warranty support. Please
have a credit card, PO number, or billing number address ready.
Elsewhere
Contact your authorized HP dealer/distributor or the nearest HP sales and service
office for after-warranty support.
HP Reseller Locator Numbers
US (800) 752-0900
Canada (800) 387-3867
Mexico and South
America (305) 267-4220