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50 hp designjet 815mfp & scanner 4200
message code recommendation
No scanner was found. none Check that the scanner is powered on,
and that the FireWire cable between the
scanner and the touch screen is correctly
connected at both ends. Then press the
Rescan button.
The printer cannot be detected. none Check that the name of the printer is
displayed on the printer button in the
Setup tab, that the printer is powered on,
and that the printer is connected to the
scanner.
When combining thick media
handling (paper guide in extended
position) with auto-size detection,
the size detection must be done
separately by running a preview
scan before the final copy or scan
operation.
-19 Perform a preview scan, reloading the
original into the scanner.
The folder must be empty -11 Check that the folder is empty before
deleting it.
The currently selected printer is not
installed on the system.
-9 Install a Windows printer driver for the
currently selected printer.
No scanner selected or selected
scanner not present
-6 Check that the scanner is turned on.
Check that the scanner is selected.
No media profile selected for
current printer
-2 OK and run operation without media
profile. Cancel and prepare a media
profile before performing operation.
No printer selected -1 Check that the printer is connected.
Check the printer’s configuration.
Invalid scan coordinates. The paper
frame was placed fully outside the
scan image.
2 The paper frame was placed fully outside
the scan image. You can reposition the
paper frame so it covers some of the
scannable area.
Not enough disk space for spool file 6 Make sure the environment variable TEMP
(or secondary TMP) points to a folder with
plenty of space.