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troubleshooting the printer
Bluetooth LED light is flashing or is off
This table explains the behavior of the Bluetooth LED light:
the Bluetooth
LED light is…
this means… what you should do…
Flashing The printer may be busy
receiving data over a
Bluetooth wireless
connection.
While the printer is busy,
other devices may not be
able to discover it.
Wait until the light stops
flashing before trying to
discover the printer.
The printer may be in
temporary Public Mode.
Try to discover or bond
with
the printer. If you cannot
discover the printer, wait until
the light stops flashing.
Flashing
along with
the Resume
light for 5
seconds
A temporary Bluetooth
connection error has
occurred, and the Bluetooth
connection has been
terminated.
Try to discover the printer
again. If the error continues to
occur, move the sending
device or the printer, then try
to discover the printer.
Flashing with
the Resume
light for more
than 5
seconds
An internal printer error has
occurred, such as a paper
jam.
Press the
Resume button,
check the paper supply, then
try to discover the printer.
Off The printer may be in
Private Mode, or its
Bluetooth feature may be
turned off.
Press and hold down the
Power button for 3 seconds. If
the light flashes, try to
discover the printer.
The printer may not be
plugged in.
Verify that the printer is
plugged in.