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paper size changes when the automatic two-sided printing
option is selected in the features tab
The paper size selected in the Setup tab is not supported by the Automatic
Two-Sided Printing Module.
1.
Use one of the following methods to display the
hp deskjet 9xx series
screen:
• Click
File
>
Print
, then click
Properties
.
• Click
File
>
Print Setup
, then click
Properties
.
• Click
File
>
Print
>
Setup
, then click
Properties
.
The option selected varies depending on the software program you
are using.
The hp deskjet 9xx series screen appears displaying three tab options:
Setup, Features, and Advanced.
2.
Click the
Setup
tab.
3.
Verify that a paper size supported by the Automatic Two-Sided printing
module is selected.
only one side of the page prints when the automatic
two-sided printing option is selected
Use the following solutions:
• Print the document using the manual two-sided printing feature.
• Use a media type supported by the Automatic Two-Sided
Printing Module.
• Use a media size supported by the Automatic Two-Sided
Printing Module.
See also:
automatic two-sided printing module
manual two-sided printing
If you continue to have problems, contact
HP Customer Care
.