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Receive-fax messages
Table 10-2 Receive-fax messages
Message Error No. Description Action
Success n/a The fax transmission was
successful.
None.
Blocked n/a The receiving fax machine is
using the blocked-number feature
and is blocking this fax.
None.
Failed Any The fax might be corrupted or
not sent.
Ask the sender to resend the fax;
if the error persists, contact
support.
Failed 0 Incompatible page width or
page had too many bad lines.
Ask the sender to resend the fax;
if the error persists, contact
support.
Failed 17, 36 Lost telephone connection or
interruption between sender/
receiver.
Ask the sender to resend the fax
(if the sending machine does not
automatically retry).
Failed Any besides 17 or 36 General communications issue
where the fax transmission was
interrupted or did not proceed as
expected.
Ask the sender to resend the fax;
if the error persists, contact
support.
Space Fail 0 Unable to read or write image
file to disk; could be corrupt
product disk or no space on disk.
Ask the sender to resend the fax;
if the error persists, contact
support.
Memory Error 0 Out of memory on product. If the error persists, delete items
from the product memory, such
as stored jobs or saved faxes.
Print Fail 0 The received image file cannot
be decoded.
Ask the sender to resend the fax;
enable Error Correction Mode if
it is not already enabled.
Power Failure 0 A power failure occurred during
the fax reception.
Ask the sender to resend the fax.
No Fax Detected 17, 36 A voice call was made to the
fax.
None
Service settings
These items in the control-panel menus are intended to be used when an HP service representative is
assisting you.
264 Chapter 10 Solve problems ENWW