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Contents
1 Introduction...............................................................................................5
Performance best practices.........................................................................................................5
HP D2D and HP ProLiant...........................................................................................................5
How do I tell whether I have a G1 or G2 product?...................................................................6
Using the ProLiant Guide with HP D2D4324 G2 models...........................................................7
Using the ProLiant Guide with HP D2D4312 G2 models............................................................8
Using the ProLiant Guide with HP D2D4106/4112 G2 models....................................................9
Using the ProLiant Guide with HP D2D2502/2504 G2 models..................................................9
Using the ProLiant Guide with HP D2D4112 G1 models...........................................................10
Using the ProLiant Guide with HP D2D4004 and 4009 G1 models..........................................11
Using the ProLiant Guide with HP D2D2502 G1 models ........................................................12
Using the ProLiant Guide with HP D2D2503 G1 models.........................................................13
Using the ProLiant Guide with HP D2D2504 G1 models.........................................................14
POST messages and troubleshooting.........................................................................................14
Tasks that are unique to the HP D2D.........................................................................................14
Software upgrades.................................................................................................................14
2 The flash memory module..........................................................................15
Overview..............................................................................................................................15
Part number......................................................................................................................15
Identifying a flash memory module failure..................................................................................15
Troubleshooting procedure..................................................................................................15
Replacing the memory module, G2 HP D2D Backup Systems only.................................................15
Replacing the memory module, G1 HP D2D Backup Systems........................................................17
3 Replacing the system motherboard .............................................................19
Motherboard part numbers......................................................................................................19
Before replacing the motherboard— a note about licenses...........................................................19
iLO2 licenses.....................................................................................................................19
SAAP licence (HP D2D4324 and D2D4312)..........................................................................19
J27 settings (HP D2D4106/4112 G2 and HP D2D2502/2504 G2)...............................................20
After replacing the motherboard...............................................................................................21
G2 products......................................................................................................................21
G1 products......................................................................................................................22
4 Battery/Flash Backed Write Cache (BBWC or FBWC) module failures.............23
Part numbers..........................................................................................................................23
Identifying the battery/flash capacitor module failure..................................................................23
HP D2D4324, D2D4312, D2D4106 and D2D4112.................................................................23
HP D2D4004,/4009 and D2D2502/3/4 G1 and G2..........................................................24
Replacing the battery/flash capacitor module............................................................................24
Battery/flash capacitor module location................................................................................24
HP D2D4324...............................................................................................................24
HP D2D4312................................................................................................................25
HP D2D4106/4112 G2..................................................................................................25
HP D2D2502/2504 G2................................................................................................26
HP D2D4004/4009 and HP D2D2502/3/4 G1.............................................................26
HP D2D4112 G1...........................................................................................................27
Procedure.........................................................................................................................27
5 The HP SmartArray P410i and P812/P411 RAID controllers and HP SAS
expander card (HP D2D4324 and 4312)........................................................29
Overview..............................................................................................................................29
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