HP (Hewlett-Packard) DV4 Laptop User Manual


 
Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
Item Component Description
1 Product name The name affixed to the front of the computer.
2 Serial number (s/n) An alphanumeric identifier that is unique to each product.
3 Part number/Product number (p/n) This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine which
components and parts are needed.
4 Model description An alphanumeric identifier used to locate documents, drivers, and support for
the computer.
5 Warranty period The duration of the warranty period for the computer.