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The optical disc tray does not open for removal of a disc .................................................. 91
The computer does not detect the disc drive ..................................................................... 92
A disc does not play ........................................................................................................... 92
The process of burning a disc does not begin, or it stops before completion .................... 93
Contacting customer support ............................................................................................................. 94
Appendix B Cleaning your computer ............................................................................................................. 95
Cleaning the display ........................................................................................................................... 95
Cleaning the sides and cover ............................................................................................................. 95
Cleaning the TouchPad and keyboard ............................................................................................... 95
Appendix C Traveling with the computer ...................................................................................................... 96
Appendix D Updating programs and drivers ................................................................................................ 98
Appendix E Electrostatic Discharge .............................................................................................................. 99
Appendix F Specifications ............................................................................................................................ 100
Input power ....................................................................................................................................... 100
DC plug of external HP power supply .............................................................................. 100
Operating environment ..................................................................................................................... 101
Appendix G Using SoftPaq Download Manager ......................................................................................... 102
Index ................................................................................................................................................................. 104
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