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Flashing lights
The lights on the product flash in special sequences to inform you about various error
conditions. Refer to the following table for information on solving your error condition
based on which lights are on or flashing on the product.
On light Attention
light
Ink
attention
lights
Description Solution
Off Off Off The product is
turned off.
Press the On button
to turn the product
on.
Blinking Off Off The product is
processing a job.
Wait for the product
to finish.
On Fast
blinking
On The tape was not
removed from one
or both print
cartridges.
Remove the print
cartridge, remove
tape, and reinsert the
print cartridge.
On Fast
blinking
Off The product is out
of paper.
The product has a
paper jam.
Load paper and
press any button to
continue.
Clear the paper jam,
and then press
Resume.
On Fast
blinking
Off The front access
door or the print
cartridge access
door is open.
Close the front
access door or the
print cartridge
access door.
On Fast
blinking
Fast
blinking
The print cartridges
are missing or not
seated correctly.
The print cartridge
might be defective.
The tape was not
removed from one
or both print
cartridges.
The print cartridge
is not intended for
use in this product.
Install or remove and
reinsert print
cartridges. For
information about
manually cleaning
the print cartridges,
see “
Manually clean
print cartridges”
on page 33.
Remove the print
cartridge, remove
tape, and reinsert the
print cartridge.
The print cartridge
might not be
supported for use in
the product. For
more information
about compatible
print cartridges, see
“
Order ink supplies”
on page 31
On Fast
blinking
Both fast
blinking
The print carriage is
stalled.
Open the front
access door, and
Chapter 8
52 Solve a problem
Solve a problem