Filter
Top Products
Printing in ink-backup mode
Solution: If you receive the ink-backup mode message and two print cartridges are
installed in the product, verify that the protective piece of plastic tape has been
removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the product cannot detect that the print cartridge is installed.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
Cause: When the product detected that only one print cartridge is installed, ink-
backup mode is initiated. This printing mode lets you print with a single print cartridge,
but it slows the product and affects the quality of printouts.
Chapter 8
54 Solve a problem
Solve a problem