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Solve setup problems 29
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Step 5. Run the Network Diagnostic Tool (Windows)
If the previous steps do not solve the
problem and you have successfully installed
the HP Solution Center software on your
computer, run the Network Diagnostic tool.
Note: The diagnostic test might prompt
you to connect a USB cable between
the printer and your computer. Position
the printer and computer near each
other and have a USB cable readily
accessible.
To run the Network Diagnostic tool,
complete the following steps:
Open the HP Solution Center software 1.
on your computer.
Click 2. Settings, click Other Settings, and
then click Network Toolbox.
On the 3. Utilities tab, click Run Network
Diagnostics.
Follow the onscreen instructions.4.