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Chapter 2 • Starting Out with HP
5
To help you get started, HP provides simple solutions for discovering
your software, learning Windows 95, getting support, and using the
Internet. The following table describes these solutions.
Note:
Your computer is shipped
with Windows 95. Hewlett-Packard
does not support Windows NT on
the Pavilion.
Topic HP Solution What It Does
Discovering
your software
My Software
folder
This folder contains descriptions of various preinstalled applications HP provides on your PC. Look
here to learn a little about the applications before using them.
Learning
Windows 95
Personal
Guide
Personal Guide teaches you about Windows 95—folders, documents, shortcuts, and Windows
Explorer. It gives you answers to frequently asked Windows 95 questions, and also gives you quick
access to the Internet and the HP Support Center.
Getting HP
support
HP Support
Center
The HP Support Center provides you with online documentation, tutorials, diagnostics, system tools,
and answers to frequently asked questions. Check your disk for viruses, make more room on your
hard drive, recover lost or damaged HP programs, and contact technical support personnel from the
HP Support Center. An online diagnostic tool (SystemWizard) will take you through a sequence of
questions for problem identification and offer possible solutions. If you don’t solve the problem this
way, whatever you have tried so far is recorded for your support person to look at when you call.
Using the
Internet
Internet
Access
An Internet service provider has been provided. Upon registration, you will receive 50 free hours to
use the Internet with HP’s customized browser. Be sure to explore the HP At Home Web site,
designed for HP Pavilion PC owners. To access the Internet, double-click the
Internet Access
icon
on your Windows 95 desktop.
The following sections describe the solutions in more detail.
2 Starting Out with HP