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Message Explanation Solution
REPLACE
[COLOR]
PRINTHEAD
The printer detects a
faulty ink printhead.
Reinstall the faulty ink
printhead and try to print.
Make sure the shipping tape
has been removed. If the
error persists, remove the
printhead and use a dry, lint-
free, soft cloth to gently clean
any ink off the contact pads.
Reinstall the printhead and try
to print. If the error persists,
replace the printhead.
[COLOR]
PRINTHEAD
MISSING
The printer cannot
detect the ink printhead
because it is missing,
improperly installed, or
defective.
Open the ink printhead door
and check if the printhead is
missing, improperly installed,
or the wrong printhead. If
none of these solutions work,
replace the printhead. If the
error persists, call HP.
BAD INK
CARTRIDGE OR
PRINTHEAD
The printer detects a
faulty ink cartridge or
printhead.
Follow the instructions in the
printer message.
LOAD [TRAY]
WITH [MEDIA
TYPE] [MEDIA
SIZE]
Printer requires media
of a specific type and
size to be loaded in
specified paper tray.
Follow the instructions in the
printer message.
PRINTED PAGE IS
DRYING... PRESS
RESUME TO
CONTINUE
Printer is letting the
current page dry.
Remove the wet page and
press the Resume button to
continue printing.
PERSONALITY
CARD NOT
RECOGNIZED
The printer cannot
detect the card because
it is missing, improperly
installed, or defective.
Reinstall the personality card
or replace it. If the error
message persists, call HP.
RESET JETDIRECT
CARD
Prompts user to reset the
internal parameters of
the JetDirect card.
From the RESET Menu, press
the Value Button to select EIO
RESET.
CLOSE ALL
COVERS
The printer will not print
until all access covers
are properly closed.
Follow the instructions in the
printer message.
OUT OF
MEMORY
The printer is out of
memory and cannot
print the current job.
Cancel the current print job,
and add additional memory,
or reduce the complexity of
the document you are trying
to print.