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HP JetDirect hardware
manual
Included with the purchase of an HP JetDirect
print server. It describes setup and configuration
of your HP JetDirect print server. Note that the HP
JetDirect hardware manual does not come with
the printer.
The NOS (network
operating system)
documentation
These manuals came with your computer or your
NOS. They describe basic network printing
common to all network printers.
Internet
Visit our World Wide Web for the latest printer software, product and
support information.
http://www.hp.com/go/businessinkjet or
http://www.hp.com/cposupport.
HP Telephone Support
During the warranty period, you may obtain assistance from the
HP Customer Care Center.
Before calling, print a configuration page and fill in the following
information to be ready to help your Customer Care Center
representative:
What model printer do you have?
What is the serial number of your printer?
(Check the back of your printer.)
What is the brand and model of your computer?
What is the version of printer software you are using?
(Open the printer driver Properties, click the
Preference tab, and then click About.)
What driver did you select?
Have you printed a configuration page?
Have this information ready when you call HP Customer Support at any
of the following numbers:
For customers in North America:
During
Warranty:
Post Warranty:
US: 208 323 2551 Monday throu
g
h Friday
6 am to 6 pm (MST)
Canada: 905 206 4663 Monday through Friday
8 am to 8 pm (EST)
US: 900 555 1500 ($2.50 per minute, maximum
of $25.00) or 800 999 1148 ($25.00
p
er call