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HP Compaq Business PC Whitepaper for Windows XP SP2
9
Description:
If Norton Antivirus 2004 is installed on an XP SP2 system, the system will hang while booting into Debug mode via
the F8 menu.
Systems Affected:
All systems running Norton Antivirus 2004.
Resolution:
There is no fix for this issue. Debug mode cannot be run while Norton Antivirus 2004 is installed on the system.
Event Viewer shows Error ID 7024
Anomaly:
The XP SP2 Event Viewer may show Error ID 7024, with the description The computer browser service terminated
with service-specific error 2550(0x9f6).
Description:
Enabling File and Printer Sharing in the Windows Firewall Exception List will prevent this error from appearing in
the Event Viewer. However, enabling File and Printer Sharing may leave your computer vulnerable to security
threats. This particular Event Viewer error does not affect functionality and can be safely ignored as a warning.
Please refer to Microsoft Knowledge Base article # 875362.
Systems Affected:
All systems.
Resolution:
This error does not affect functionality and can be safely ignored as a warning. Enabling File and Printer
Sharing in the Windows Firewall Exception List will prevent this error from appearing in the Event Viewer.
CAUTION: Enabling File and Printer Sharing in the Windows Firewall Exception List may leave your computer
vulnerable to security threats.
Bluetooth Keyboard/Mouse Does Not Function on First Connect
Anomaly:
Bluetooth keyboards and mice are not usable at first connect, or after a battery replacement and reconnect.
Description:
When first connected, or when reconnected after a battery replacement, a Bluetooth keyboard or mouse may not be
usable. A PS/2, USB, or previously detected Bluetooth input device (mouse or keyboard) is required to step through
and complete the Bluetooth device process before the new device can be used. Please refer to Microsoft Knowledge
Base article #873154.
Systems Affected:
All systems.