Filter
Top Products
Poor print quality and unexpected printouts ..........................................................................138
Common poor quality printout problems .........................................................................139
Meaningless characters print ..........................................................................................139
Ink is smearing ................................................................................................................ 140
Ink is not filling the text or graphics completely ...............................................................141
Output is faded or dull colored ........................................................................................141
Colors are printing as black and white ............................................................................141
Wrong colors are printing ................................................................................................142
Printout shows bleeding colors .......................................................................................142
Colors do not line up properly .........................................................................................142
Lines or dots are missing from text or graphics ..............................................................143
Solve paper-feed problems ...................................................................................................143
Solve copy problems ............................................................................................................144
No copy came out ...........................................................................................................145
Copies are blank .............................................................................................................145
Documents are missing or faded ....................................................................................145
Size is reduced ...............................................................................................................145
Copy quality is poor ........................................................................................................146
Copy defects are apparent .............................................................................................146
The device prints half a page, then ejects the paper ......................................................147
Error messages appear ..................................................................................................147
Solve scan problems ............................................................................................................147
Scanner did nothing ........................................................................................................147
Scan takes too long ........................................................................................................148
Part of the document did not scan or text is missing .......................................................148
Text cannot be edited .....................................................................................................149
Error messages appear ..................................................................................................149
Scanned image quality is poor ........................................................................................149
Scan defects are apparent ..............................................................................................150
Solve fax problems ...............................................................................................................151
The fax test failed ...........................................................................................................151
Solve network problems .......................................................................................................163
Solve wireless problems .......................................................................................................165
Solve photo (memory card) problems ...................................................................................166
The device cannot read the memory card ......................................................................166
The device cannot read photos on the memory card ......................................................167
The device prints half a page, then ejects the paper ......................................................167
Troubleshoot installation issues ............................................................................................167
Hardware installation suggestions ..................................................................................167
Software installation suggestions .................................................................................... 168
Clear jams ............................................................................................................................169
Clear paper jams ............................................................................................................169
Avoid paper jams ............................................................................................................171
A HP supplies and accessories
Order printing supplies online ...............................................................................................172
Supplies ................................................................................................................................172
Supported print cartridges ..............................................................................................172
HP media ........................................................................................................................172
6