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Scanner overview............................................................................................................ 3
Scanner hardware............................................................................................................. 3
Scanner front panel buttons....................................................................................... 3
Scanner lamp setting................................................................................................. 4
Scanner software.............................................................................................................. 4
How to scan with the HP Scanjet 3000 scanner driver .............................................. 4
2 Use the scanner............................................................................................................... 5
Load originals ................................................................................................................... 5
Document loading tips ............................................................................................... 5
Load documents ........................................................................................................ 7
Load cards into the auto document feeder ................................................................ 8
Scan a document.............................................................................................................. 9
Tips on scanning........................................................................................................ 9
Scan from the scanner buttons.................................................................................. 9
Scan from TWAIN-compliant scanning software........................................................ 9
3 Useful scanner features................................................................................................ 10
Scan long documents ..................................................................................................... 10
Filter out a color from a document (color channel dropout)............................................. 10
4 Care and maintenance .................................................................................................. 12
Order maintenance and scanning supplies..................................................................... 12
Clean the scanner glass ................................................................................................. 12
Clean the paper path ...................................................................................................... 13
Clean the rollers and pad assembly................................................................................ 14
Replace the pad assembly.............................................................................................. 15
Replace the pick roller .................................................................................................... 15
5 Troubleshooting ............................................................................................................ 17
Basic troubleshooting tips............................................................................................... 17
Scanner Installation troubleshooting............................................................................... 18
Check the cables ..................................................................................................... 18
Uninstall and then reinstall the HP Scanjet 3000 scanner driver ............................. 18
Scanner initialization or hardware problems ................................................................... 19
Check the USB connection...................................................................................... 19
Check that the scanner has power .......................................................................... 20
Reset the scanner.................................................................................................... 20
Scanner has stopped working correctly................................................................... 20
Scanner operation problems........................................................................................... 21
Scanner will not turn on ........................................................................................... 21
Scanner lamp stays on ............................................................................................ 22
Scanner does not scan right away........................................................................... 22
Scanner scans only one side of a two-sided page................................................... 22
Scanned image is fuzzy........................................................................................... 22
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