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Is media loaded in the input tray?
Load media in the device. See Loading originals to copy for more information.
Is the original loaded correctly?
Make sure that the original is loaded correctly in the automatic document feeder (ADF) input
tray. The original should be loaded top down in the ADF input tray, with the side to be copied
facing down. Insert the original into the ADF until it stops. See
Loading originals to copy for
more information.
Is the ADF media lever set correctly?
Make sure the automatic document feeder (ADF) media lever is in the correct position for the
media you are using. Slide it to the single-sheet setting (to the right) when you are printing on
thick media. Slide it to the multiple-sheet setting (to the left) when you are printing on regular
media. For more information, see
Loading originals to copy.
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