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Interpret control panel messages for supplies
10.100X Supply Memory Error
Description
A specific print cartridge has a faulty or missing memory chip.
"X" indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.
Recommended action
Check the memory chip. If it is broken or damaged, replace the cartridge.
Verify that the cartridge is installed in the correct location.
Reinstall the print cartridge.
Turn off and then turn on the product.
If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the
same message appears, then there is an engine problem. If a different 10.100X message appears,
replace the cartridge.
If the problem is not solved, replace the cartridge.
Black Cartridge Low
Description
The print cartridge is nearing the end of its useful life.
Recommended action
Printing can continue, but consider having a replacement supply on hand.
Black in wrong position
Description
The print cartridge is installed in the incorrect slot.
Recommended action
Make sure that each print cartridge is installed in the correct slot. From front to back, the print
cartridges are installed in this order: black, cyan, magenta, and yellow.
Black Very Low
Description
The print cartridge is at the end of its useful life. The product continues printing to prevent fax
interruptions.
100 Chapter 7 Print cartridges ENWW