Filter
Top Products
Print a cleaning page ............................................................................................ 194
Check the print cartridge ........................................................................................ 194
Use the printer driver that best meets your printing needs ........................................... 196
The product does not print or it prints slowly ............................................................................ 197
The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
The Retrieve From USB menu does not open when you insert the USB accessory ........... 199
The file does not print from the USB storage accessory ............................................... 199
The file that you want to print is not listed in the Retrieve From USB menu ..................... 200
Solve connectivity problems ................................................................................................... 201
Solve direct-connect problems ................................................................................. 201
Solve network problems ......................................................................................... 201
Poor physical connection ......................................................................... 201
The computer is using the incorrect IP address for the product ...................... 201
The computer is unable to communicate with the product ............................ 202
The product is using incorrect link and duplex settings for the network .......... 202
New software programs might be causing compatibility problems ................ 202
The computer or workstation might be set up incorrectly .............................. 202
The product is disabled, or other network settings are incorrect .................... 202
Solve product software problems with Windows ...................................................................... 203
A printer driver for the product is not visible in the Printer folder .................................. 203
An error message was displayed during the software installation ................................ 203
The product is in Ready mode, but nothing prints ...................................................... 203
Solve product software problems with Mac ............................................................................. 205
The printer driver is not listed in the Print & Fax list .................................................... 205
The product name does not appear in the product list in the Print & Fax list .................. 205
The printer driver does not automatically set up the selected product in the Print & Fax
list ....................................................................................................................... 205
A print job was not sent to the product that you wanted ............................................. 206
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ...................................................................................... 206
You are using a generic printer driver when using a USB connection ........................... 206
Appendix A Product supplies and accessories .................................................................. 207
Order parts, accessories, and supplies ................................................................................... 208
Part numbers ....................................................................................................................... 209
Paper-handling accessories .................................................................................... 209
Customer self-repair parts ....................................................................................... 209
Cables and interfaces ............................................................................................ 210
xii ENWW