Filter
Top Products
B
Support and warranty
The information in Maintain and troubleshoot suggests solutions to common problems. If your
device is not operating correctly and those suggestions did not solve your problem, try using one
of the following support services to obtain assistance.
This section contains the following topics:
•
Obtain electronic support
• Hewlett-Packard limited warranty statement
•
Ink cartridge warranty information
• Obtain HP telephone support
• Prepare the device for shipment
•
Pack the device
Obtain electronic support
To find support and warranty information, go to the HP Web site at www.hp.com/support. If
prompted, choose your country/region, and then click Contact HP for information on calling for
technical support.
This Web site also offers technical support, drivers, supplies, ordering information, and other
options such as:
• Access online support pages.
• Send HP an e-mail message for answers to your questions.
• Connect with an HP technician by using online chat.
• Check for software updates.
You can also obtain support from HP from the following electronic sources:
• HP Toolbox (Windows): The HP Toolbox provides easy, step-by-step solutions to common
printing problems. For more information, see
HP Toolbox (Windows).
• Embedded Web server: When the device is connected to a network, you can use the
embedded Web server to view status information, change settings, and manage the device at
your computer. For more information, see Embedded Web server.
Support options and availability vary by product, country/region, and language.
Support and warranty
99