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User’s Guide 9–2
Troubleshooting
I want to travel
with my HP
iPAQ.
■
Back up your information to your computer using
ActiveSync.
■
Disconnect all external devices.
■
Take the AC Adapter with you.
■
Keep your HP iPAQ in a protective case in your carry-on
luggage. To purchase a case, visit:
www.hp.com/go/ipaqaccessories
or www.casesonline.com.
I want to travel
internationally
with my HP
iPAQ.
Be sure you have the plug adapter appropriate for the
country you are visiting.
I want to ship
my HP iPAQ to a
repair facility.
1. Back up your information to your computer using
ActiveSync.
2. Disconnect all external devices.
3. Pack the HP iPAQ and any external devices requested
by Customer Support in protective packaging. Include
any additional documentation or items as instructed by
Customer Support.
When I try to
open
Messaging,
I receive an
error or the
program hangs.
Limit the number of email services you create.
I get an error
when I try to
record a note
in Calendar or
in Tasks.
Try using a more compressed recording format in Calendar
or Tasks (8,000 Hz, Mono [8 KB/s] is the most compressed
format available). To switch to a more compressed recording
format, from the Today screen, tap Start > Settings > Input
> Options tab.
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Problem Solution