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Error conditions
Depending on your system configuration, you may be able to view error messages (R-SIMS) as follows:
• In Remote Web
Console XP (Status tab)
• In Command View XP Advanced Edition (“Alerts” panel) .
• In Command View XP (Event History or Event Notification panels) (XP arrays only)
Error condition Recommended action
The logical devices are not recognized by the host.
Verify that
the READY indicator lights on the disk
array are O
N.
Verify tha
t fiber cables are correctly installed and
firmly conn
ected.
Verify tha
t the target IDs are properly configured.
The LUNs for each TID must start at 0 and continue
sequentially without skipping any numbers.
Verify th
at the TIDs/WWNs on each bus are unique.
Do not ins
tall two devices with the same ID on the
same bus
.
Recheck
the buses for new devices.
Verify t
hat LUSE devices are not intermixed with
normal L
UNs on the same port.
Verify t
hat the m aximum number of LUSE devices per
port has
not been exceeded.
Verify t
hat the disk array host mode is set correctly.
The host does not reboot properly after hard
shutdown.
If you power off the host without executing the
shutdown process, wait three minutes to allow the
disk array’s internal timeout process to purge queued
commands. If the host restarts while the disk array
is processing queued commands, the host may not
reboot successfully.
Physical volumes cannot be created.
Verify that the disk array logical devices are correctly
formatted.
Logic
al volumes cannot be created.
Verify that the volume capacity for OPEN-x volumes is
not greater than the maximum capacity allowed. See
the Device Emula tions Appendix.
Verify that the capacity of the volume group is not
less
than th e total capacity of the partitioned logical
vol
ume.
A file system is not mounted af ter rebooting. Verify that the host was restarted correctly.
Verify that the file system attributes are correct.
The disk array performs a self reboot because the
disk array was busy or it logged a panic message.
Reboot the host.
The disk array responds “Not Ready” or the disk
array has displayed “Not Ready” and timed out.
Contact HP.
The host detects a parity error. Check the HBA an d make s ure it was installed
properly. Reboot the host.
The host hangs or devices are declared and the host
hangs.
Make sure there are no duplicate disk array TIDs and
that disk array TIDs do not conflict with any host TIDs.
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Troubleshooting