HP (Hewlett-Packard) XU800 Personal Computer User Manual


 
27
Configuration Problems
If There Is a Floppy Disk Drive Test Error
If There Is a Floppy Disk Drive Test Error
NOTE Before removing the cover, always switch off the display and PC Workstation.
Disconnect the power cord and any accessory cables. When checks have been
completed, close the PC Workstation and reconnect the power cord and accessory
cables. Verify that the PC Workstation boots correctly.
Symptom... Check that... How...
Power-On-Self-Test displays
floppy disk drive test error.
The drive is correctly configured in the
Setup program.
1 When the message Press F2 to Enter Setup appears,
press the F2 key.
2 Check the Floppy Disk Controller option in the Setup
Advanced menu is enabled.
The drive cables are correctly connected. Floppy disk drive power and data cables are correctly connected
(refer to chapter 2 of the PC Workstation’s User’s Guide).
The drive cable is working. Replace the floppy disk drive cable by a known working cable
from the same model of PC Workstation.
The floppy disk is working. 1 Ensure you are using a formatted diskette and it is inserted
correctly.
2 Clean the floppy disk drive using a diskette cleaning kit.
3 Insert a known working floppy disk and see if it works.
If the drive still does not work...
Check that... If not...
The system board is working. There is a possible problem with the system board. Contact HP
Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer
Yits.bok Page 27 Friday, December 17, 1999 11:33 AM