HP (Hewlett-Packard) XU800 Personal Computer User Manual


 
43
Configuration Problems
More Troubleshooting for Drives
If the Hard Disk Activity
Light Does Not Work
If the hard disk activity light does not flicker when the PC Workstation
is accessing the hard disk drive:
1 Check that the control panel connector is firmly attached to the
system board.
2 Check that the disk power and data cables are correctly connected.
If the CD-ROM, DVD or CD-RW Drive Has a Problem
CD-ROM, DVD or CD-RW Drive Does Not Work
1 Check that a media is inserted in the drive.
2 Check that all cables (data, power and audio) have been properly
connected both to the drive and to the system board.
3 Verify that the drive has been detected in the Setup program,
accessed by pressing
F2 at startup). You should see a drive declared
in the
IDE Secondary Master or IDE Secondary Slave field.
4 If you intend to boot on CD-ROM, place
CD-ROM before HDD in Setup
(refer to the
Boot Device Priority submenu in the Boot menu group of the
HP Setup program).
NOTE You can use HP DiagTools to perform accessing and usability tests on the CD-ROM
drive. Refer to page 23 for instructions on how to use HP DiagTools.
DVD Drive Doesn’t Play DVD Video
1 Check that the DVD disk you are trying to play and your DVD drive
have the same regional code setting.
NOTE Your DVD drive’s regional code setting is set by the first DVD disk you insert in the
drive.
2 Ensure you have a software MPEG decoder installed on your system.
CD-ROM, DVD or CD-RW Drive Is Idle
If the drive does not appear to be working, try accessing the disk by
clicking on the drive icon or drive letter assigned to the drive by your
operating system.
Yits.bok Page 43 Friday, December 17, 1999 11:33 AM