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TROUBLESHOOTING
Symptom Possible Cause(s) Solution
Aux Port Operation With Any Interface
The secondary scanner is
not functioning.
Refer to the user’s guide provided with the secondary scanner.
The secondary scanner
powers up but data is not
relayed to the host.
The secondary scanner cable
may not be connected to the
proper port on the StratosH.
Ensure that the secondary scanner is connected to the StratosH’s
com port marked “Aux” port.
The auxiliary com port may not
be operating properly.
* The StratosH must be configured to enable the auxiliary port.
The auxiliary input port’s data format must match the main output
format of the secondary scanner.
* Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Auxiliary
Port, Quick Start for a Secondary Honeywell Scanner.