Hypercom ICE 5700 Credit Card Machine User Manual


 
Chapter 1
1-8 ICE Series Troubleshooting Manual 940331-002, rev. A
Clearing Reversals, Batches, or Everything at the
Application Level
Before loading a new application into a terminal, you must clear all reversals, batches, and the
initialization individually using the Functions option at the application level.
Step-by-Step
To clear reversals, batches, or everything at the application level:
Step Action Terminal response
1 Touch Press Here for Menu on the terminal display.
N
OTE: The Idle prompt may vary depending on the terminal and
its configuration.
If the option you want is not on this screen, touch +
on the terminal display for additional menu options
0$,1 Ï;
1HZ7UDQV %DWFK
5HSRUWV 7HUPLQDO
&DVKLHU 7DE
6HWXS 7HVWV
2 Touch + to access the additional features. 0$,1 ;
%URZVHU )XQFWLRQV
6XSHUYLVRU
3 Touch Functions on the terminal display. 0(5&+$17)81&7,21 ;
0HUFKDQWIXQFWLRQ
>ER[@
Ï &OHDU (QWHU
4 Type 99, then touch Enter on the terminal display, or press
ENTER on the terminal keyboard.
3$66:25' ;
(QWHUSDVVZRUG
>ER[@
$%&Ï &OHDU (QWHU
5 Type the supervisor password 028510, then touch Enter on
the terminal display, or press ENTER on the terminal keyboard.
352*5$0)81&7,21 ;
&OHDU $FT5HSRUW
%DWFK&RXQW 7;5;5SW
+RVW/LVW ,QLW5HSRUW
6 Touch Clear on the terminal display. &/($5%8))(5 ;
(YHU\WKLQJ -RXUQDO
5HYHUVDO .H\V
7 Touch Reversal to clear a Reversal.
OR
Touch Journal to clear a Batch
OR
Touch Everything to clear Reversals, Batches, and
Initialization
N
OTE: With any option the terminal does not return to the Idle
prompt. Instead itdisplaysthe Clear Buffer menu.