Hypercom ICE 5700 Credit Card Machine User Manual


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Chapter 1
1-24 ICE Series Troubleshooting Manual 940331-002, rev. A
Performing a PIN Pad Test
Use this function to initiate a PIN pad test to test the internal or externalPIN pad.
N
OTE: You can also access this function by Merchant Functions, 9, 4, and pressing or touching Enter.
Step-by-Step
To perform a PIN pad test:
Step Action Terminal response
1 Touch Press Here for Menu on the terminal display.
NOTE: The Idle prompt may vary depending on the
terminal and its configuration.
If the option you want is not on this screen,
touch + on the terminal display for additional
menu options.
0$,1 Ï;
1HZ7UDQV %DWFK
5HSRUWV 7HUPLQDO
&DVKLHU 7DE
6HWXS 7HVWV
2 Touch Tests on the terminal display. 7(676 Ï;
+RVW 'LVSOD\
.H\ERDUG 3,13DG
3ULQWHU &DUG5HDGHU
6PDUW&DUG
3 Touch PIN Pad on the terminal display. 3,13$'
3,13DG7HVW
$XWRGHWHFWLQJ
3,1SDGW\SH
The terminal initiates an auto-detection of the PIN pad type for
30 seconds.
3,13$'
3,13DGWHVW
3DVVHG
The terminal displays a message that it passed and then
displays the Idle prompt. If the terminal fails the test, please
contact your Client Services manager.
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