Filter
Top Products
Diagnosing and recovering from problems
10-5
Step 3 Is anything displayed on the monitor? (Continued)
• The colors displayed are wrong. Make sure the monitor cable is
correctly and securely connected to the system unit. Your
Setup Poster
shows how the cable should be connected.
If the problem continues, refer to “Solving hardware and software
problems” on page 10-7 and take the action listed.
• Nothing happens when you use the mouse or keyboard.
a. Make sure the keyboard and mouse cables are correctly and
securely connected to the ports on the back of the system unit.
The keyboard port has this symbol next to it:
The mouse port has this symbol next to it:
b. Turn the system unit off, and then turn it on again.
If the problem continues, refer to the “Quick problem solving chart” on
page 10-6“.
There may be a problem with the monitor.
a. Make sure your monitor cables are correctly and securely
connected. Your
Setup Poster
shows how the cables should be
connected.
b. Adjust the brightness and contrast controls. For more information,
refer to the documentation that came with your monitor.
If the problem continues, refer to the “Quick problem solving chart” on
page 10-6.
No