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10-12
IBM Personal Computer User Guide
Printer error 1. Make sure the printer is turned on.
2. Make sure the printer cable is correctly and securely
connected to the printer and to the parallel (printer)
port on the back of the system unit.
The printer port has this symbol next to it to help
you:
3. Make sure the printer power cord is securely
connected to an electrical outlet.
4. Make sure the printer is ready for printing. (If the
Ready light is on, but not flashing, the printer is ready.)
5. Make sure the correct printer driver is selected in the
software, if required. For instructions on selecting a
printer driver, see “Getting ready to print” on page 4-9.
6. Make sure the paper and the cartridge containing the
print material (ink, ribbon, or toner) are loaded
correctly.
7. Turn the printer and system unit off, and wait 10
seconds. Now turn the printer on, and then the system
unit.
8. Make sure the On board Parallel Mode option is set
properly in the Integrated Peripherals menu in Setup.
9. Make sure the parallel port Operation Mode parameter
is set to a mode that matches your printer.
10.For additional help, see the user's guide that came
with the printer.
Table 1: Hardware problems (Continued)
If the problem is: Here's what to do:
Note:
If any of these problems continue after taking the actions listed, see “Chapter 2.
HelpWare support and services” for information on obtaining service.