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2-8
IBM Personal Computer User Guide
Please be at your computer when you call.
If your country or region is not listed, contact your IBM reseller or IBM
marketing representative.
These services may be available for a fee. For more information about additional
services, see “How and when do I purchase additional support?” on page 2-9.
Country/Region Phone Number Hours of Operation
Australia 13-14-26 9am - 9pm (EST - Australia) 365 days a year
Austria 1 546 325 102 10am - 1pm and 2pm - 7pm CET Mon - Fri
Belgium (Dutch) 02-714-4504 9am - 9pm CET Mon - Fri
Belgium (French) 02 714-3503 9am - 9pm CET Mon - Fri
Canada 1-800-565-3344 24 hours a day, 7 days a week (excluding holidays)
Denmark 3525-6904 9am - 9pm CET Mon - Fri
10am - 7pm CET Sat
Finland (09) 2294 3004 8am - 8pm CET Mon - Fri
France 01-6932-4004 9am - 9pm CET Mon - Fri
Germany 069-6654-9004 10am - 1pm and 2pm - 7pm CET Mon - Fri
Ireland 01-8159208 9am - 9pm GMT Mon - Fri
Italy 02-4827-7003 10am - 1pm and 2pm - 7pm CET Mon - Fri
Luxembourg 298-977-5058 9am - 9pm CET Mon - Fri
The Netherlands 020-504-0530 9am - 9pm CET Mon - Fri
New Zealand 0800-446-149 9am - 9pm (EST - Australia) 365 days a year
Norway 2-305-0304 9am - 10pm CET Mon - Fri
12 noon - 5:30pm CET Sat & Sun
Portugal 01 791-5147 Voice mail only
Spain 91-662-4261 10am - 1pm and 2pm - 7pm CET Mon - Fri
Sweden 08-632-0051 9am - 9pm CET Mon - Fri
Switzerland (French) 0848 80 55 00 9am - 9pm CET Mon - Fri
Switzerland
(German)
0848 80 55 00 10am - 1pm and 2pm - 7pm CET Mon - Fri
Switzerland (Italian) 0848 80 55 00 10am - 1pm and 2pm - 7pm CET Mon - Fri
UK 01475-555 001 9am - 9pm GMT Mon - Fri
US and Puerto Rico 1-919-517-2800 24 hours a day, 365 days a year (Response times
may vary)