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Resetting the drive
The reset procedure rewinds the tape and clears the buffer of previous tape drive
commands and data. To reset the tape drive, press the Unload button, or turn the
computer off and back on again.
If you reset the tape drive while a cartridge is loaded, the tape rewinds to the
beginning. The reset might take as long as two minutes if the tape is positioned near
the end. After the drive has been reset, tape operation starts from the beginning of the
data cartridge. After resetting the drive, restart your backup tape software.
Packing the drive for shipping
If you are shipping the tape drive to another location or returning it for repair, pack
the tape drive in its original shipping container and packing materials.
Attention: To avoid damaging the tape drive, use the original shipping materials
when you ship it. Your proof of purchase might be required to receive warranty
service. If you are returning the tape drive for service, remove and keep all
cartridges, cables, and terminators.
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Part 1: Installation, use, and maintenance guide 1-27