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Chapter 3. Point-of-Sale terminal service manual supplement
This chapter supplements the
IBM 4693, 4694, 4695 Point-of-Sale Terminals:
Hardware Service Manual
.
Messages
There are messages that are displayed or printed at the point-of-sale terminal to
provide information about the fiscal printer:
v Power-On Reset
v Tnnn
v Wnnn
v Ennn
Power-on reset messages
At power-on reset completion, a message is printed on the customer receipt station
to inform the operator of the fiscal unit status. If no message is printed, there may
be printer error interfering with the power-on reset. Refer to the terminal display for
guidance. For a listing of fiscal printer power-on reset messages, refer to the
service supplement
IBM Fiscal Printers – Return Codes and Power-Up Messages
for your country and printer model.
Tnnn messages
These messages are displayed or printed at the point-of-sale terminal when tests are running.
T0020 Request not valid, retry
Explanation: The test or utility request that was entered is not valid.
User Response: Re-enter the correct test or utility request.
T0050 RC=
xxxxxxxx
from main program
Explanation: A problem is detected within the operating system.
User Response: Type 0 and press S2 to stop the test and then re-run the test. If the problem remains, Refer to the
Programming guide for your printer model your country’s specific return codes. (See
http://www.ibm.com/solutions/retail/store. Select support, then select publications.)
T0051 Return code =
xxx
Explanation: A problem is detected by the fiscal unit.
User Response: Refer to DOS and 4690 Return code descriptions.
T7160 Fiscal unit failure
Explanation: A problem is detected in the fiscal unit.
User Response: Switch POWER OFF and service the fiscal printer.
(GY27-0366) April 3, 2003
© Copyright IBM Corp. 2002, 2003 17
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