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Table 4. Diagnostic or Service Diskette Fiscal Printer Messages
Printer Message Cause or Repair Action
6338, 63B8 1. The fiscal processor card is failing.
2. Cable 7 is failing. Replace the cable.
T0051 Return Code
/xxx xxx
= the three digit Printer Message. Refer to the Programming
guide for your printer model your country’s specific return codes.
(See http://www.ibm.com/solutions/retail/store. Select support,
then select publications.)
T7151 The printer is not
communicating with the
terminal.
1. The fiscal processor card is failing.
2. Cable 7 is failing. Replace the cable.
T7160 Fiscal unit failure The fiscal processor card is failing.
Fiscal System Utility – 4694 Service Diskette, 4693 Reference / Support
Diskette
This utility is used to print the fiscal printer totals from the fiscal memory, to set the
printer in fiscal mode, to set the number of displays and their addresses, to set the
time and date, and to print a dump of the RAM and of the fiscal memory. See
″Configuration, Tests, and Utilities″ in the
IBM 4693, 4694, 4695 Point-of-Sale
Terminals: Hardware Service Manual
for more detail.
Running the utility
1. From the Main Menu, select TEST MENU.
2. From the Test Menu, select RUN POS DEVICE TESTS.
3. From the Menu TEST-7 (this menu appears on some models of 4693 only),
select RUN 4693 MOD xxx TESTS.
4. From the Device Test Menu, select FISCAL PRINTER UTILITIES.
5. When the Menu UTILITY-4 is displayed, select one of the following:
v Print All Totals
v Print All Daily Totals
v Print All Totals by Date
v Print All Daily Totals by Date
v Print All Totals by Closure Number
v Print All Daily Totals by Closure Number
v Set Fiscal Mode
v Set Display Address as Configured
v Set Date and Time
v Print RAM data
v Print memory data
v Quit
6. Follow the instructions on the display.
4690 operating system
This section contains messages, return codes, the fiscal printer test, and system
utility for the 4690 operating system.
Fiscal printer messages
Use Table 5 on page 27 to determine the cause of a 4690 operating system
message.
(GY27-0366) April 3, 2003
26 4610 - K
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Fiscal Printer Service Supplement