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Diagnosing and recovering from problems
10-1
Chapter 10. Diagnosing and recovering from
problems
This chapter can help you if your computer stops operating or displays error
messages. It covers the following major topics:
• “Before you panic: some simple fixes” on page 10-2
This section lists some common problems that you might encounter while
operating your computer.
• “Quick problem solving chart” on page 10-6
This flow chart will help you diagnose system problems that you may have with
your computer.
• “Solving hardware and software problems” on page 10-7
The tables in this section list some common hardware and software problems.
It includes corrective actions for each problem.
• “Error codes and messages” on page 10-17
This section lists the BIOS error codes and messages and their respective
corrective actions.
• “IBM Diagnostic Programs” on page 10-20
This section tells you how to use the Recovery and Diagnostics CD if you lose
the factory-installed programs in your computer.