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Workstation Preparation & New User Getting Started Guide
Page 24 of 51
For an end user to determine if their workstation can communicate to the collaboration service over UDP,
have the user attend a meeting or go to the Support Tab and click on the Attend a Test Meeting. Then
click View …. Meeting Room Status Log from the top menu
In the browser window that is opened, if something is blocking UDP you will see the following
UDP stream for Video RTP failed
If UDP is successful you will see
UDP stream for Audio RTP succeeded
Here is a screenshot of the browser window that a successful UDP connection