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Call-Out Policy Setup Menu
Callout settings can be set using the following menu:
CALL-OUT POLICY SETUP MENU
1. Call-Out policy (First/All):
Currently First
2. Remote timeout, (in seconds):
Currently 12
3. Remote latency, (in seconds):
Currently 2
4. Number of retries:
Currently 2
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Call-Out policy can be set to first or all. If call-out policy is set to first, the
service processor stops at the first successful call-out to one of the following
numbers in the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
If call-out policy is set to all, the service processor attempts a call-out to all of
the following numbers in the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
Remote timeout and Remote latency are functions of your service provider's
catcher computer. Either use the defaults or contact your service provider for
recommended settings.
Number of retries is the number of times you want the server to retry calls that
failed to complete.
Chapter 3. Using the Service Processor 59