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Symptom Action
The Drive Error LED is flashing. The drive mechanism has detected an error. Power cycle
or reset the drive.
If the condition clears, load a new tape. If the Drive
Error LED remains on, call for service.
The Tape Error LED is flashing. Unload the tape cartridge. Load a new cartridge.
If the Tape Error LED is now off, discard the ‘suspect’
tape cartridge.
If it is still on, call for service.
The tape is ejected immediately and the Tape Error LED
is flashing, or the Drive Error LED flashes on unloading
tape.
The tape cartridge memory (CM) might be faulty.
Write-protect the cartridge by sliding the red switch on
the tape cartridge. The tape can be loaded and the data
read. Once the data is recovered, the cartridge must be
discarded.
Fault diagnosis
If an error occurs with the tape drive, follow these steps to eliminate possible
causes.
Note: After each step, retry the backup operation. If the backup still fails, go on to the next step.
v Clean the tape drive.
v Retension the data cartridge.
v Replace the data cartridge.
v Go to the IBM support Web site at http://www.ibm.com/pc/support
Appendix D. Troubleshooting 19