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Problems and solutions
Error messages
Notes:
1. In the charts, x can be any character.
2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Message Solution
0175: Bad CRC1, stop
POST task
The EEPROM checksum is not correct (block #6). Have the computer
serviced.
0187: EAIA data access
error
The access to EEPROM failed. Have the computer serviced.
0188: Invalid RFID
serialization information
area or bad CRC2.
The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The
system board should be replaced, and the box serial number needs to be
reinstalled. Have the computer serviced.
0189: Invalid RFID
configuration
information area
The EEPROM checksum is not correct (block # 4 and 5). The system board
should be replaced, and the UUID needs to be reinstalled. Have the
computer serviced.
0190: Critical low-battery
error
The computer turned off because the battery is low. Connect the ac adapter
to the computer and charge the battery, or replace the battery with a fully
charged one.
0195: Security hardware
tamper detected
The Security Chip has been attached to or replaced on your computer. Open
the BIOS Setup Utility (using the supervisor password), and clear the
Security Chip. If it does not solve this problem, have the computer serviced.
0196: Security hardware
removed
The Security Chip has been removed from your computer. Clear the
Security Chip, using the BIOS Setup Utility by entering supervisor
password. If it does not solve this problem, have the computer serviced.
0197: Invalid Remote
change requested
The remote configuration for the Security Chip has failed. Confirm the
operation and try again.
01C8: More than one
modem devices are
found; only one is
allowed. Remove one of
them. Press Esc to
continue.
Remove either a modem Mini-PCI Card or a modem Daughter Card.
Otherwise, press Esc to ignore the warning message. If it does not solve this
problem, have the computer serviced.
01C9: More than one
Ethernet devices are
found; only one is
allowed. Remove one of
them. Press Esc to
continue.
Remove either an Ethernet Mini-PCI Card or an Ethernet Daughter Card.
Otherwise, press Esc to ignore the warning message. If it does not solve this
problem, have the computer serviced.
Solving computer problems
Chapter 2. Solving computer problems 11