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Keyboard problems
Problem: The cursor does not move after the computer returns from one of
the power management modes.
Solution: Reboot the system. Make sure you followed the instructions
correctly when you installed Windows with the Advanced Power
Management (APM) option.
Note: The APM option is supported in Windows 95, Windows 98, or
Windows NT.
Problem: Some or all of the keys on the keyboard do not work.
Solution: If the problem occurred immediately after the computer returned
from standby mode, enter the power-on password if one has been set.
If an external keyboard is connected, the numeric keypad on your computer
does not work. Use the numeric keypad on the external keyboard.
If an external numeric keypad or a mouse is connected:
1. Turn off the computer.
2. Remove the external numeric keypad or the mouse.
3. Turn on the computer and try using the keyboard again.
If the keyboard problem is resolved, carefully reconnect the external numeric
keypad, external keyboard, or mouse, making sure that you have seated the
connectors properly.
If keys on the keyboard still do not work, have the computer serviced.
Problem: A number appears when you type a letter.
Solution: The numeric lock function is on. To disable it, press and hold Shift;
then press NumLk.
Problem: Some or all of the keys on the external numeric keypad do not
work.
Solution: Make sure that the external numeric keypad is correctly connected
to the computer.
Problem: Some or all of the keys on the external keyboard do not work.
Solution: : If you are using the docking station or the port replicator, make
sure that the keyboard cable is correctly connected to the keyboard connector.
Solving computer problems
16
ThinkPad
®
A30 Series Service and Troubleshooting Guide