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Contents
Important Notice for Users.......iii
The FCC RF Safety Requirement .....iii
Finding information with Access ThinkPad v
Chapter 1. Overview of your new ThinkPad
computer.............1
Your ThinkPad at a glance .......2
Features..............3
Specifications ............5
Caring for your ThinkPad computer ....7
Chapter 2. Solving computer problems . . 11
Diagnosing problems .........12
Troubleshooting...........13
Errorcodesormessages.......13
Errors without codes or messages....17
Apasswordproblem........19
A power switch problem.......19
Keyboard problems ........19
TrackPoint problems ........21
Infraredportproblems.......22
Standby or hibernation problems ....23
Computerscreenproblems......25
Anexternalmonitorproblem.....27
A television problem ........27
Batteryproblems.........27
Harddiskdriveproblems......28
CD-ROM, DVD-ROM, CD-RW,
DVD/CD-RW drive problems .....28
Softwareproblems.........30
Otherproblems..........31
Starting BIOS Setup Utility .......32
Recover pre-installed software ......33
Installing a new operating system and device
drivers..............34
Backing up your system ........35
Backing up your registry.......35
Backingupdata..........36
Replacingtheharddiskdrive......37
Replacing the battery .........39
Chapter 3. Getting help and service from
IBM...............41
Getting help and service ........42
Getting help on the Web ........42
Getting help by fax .........43
Calling IBM ............43
Getting help around the world......45
Appendix A. Important safety instructions 47
Modem safety information .......49
Lasercompliancestatement.......49
Appendix B. Warranty Information ....51
Warranty Period ..........51
Warranty service and support ......51
Before you call for service ......52
Calling for service .........52
IBM Statement of Limited Warranty
Z125-4753-06 8/2000 .........53
Part1-GeneralTerms.......53
Part 2 - Country-unique Terms .....56
Appendix C. Notices.........65
Processing date data .........65
References to the Web site addresses ....66
Electronic emission notices .......66
Federal Communications Commission
(FCC) Statement .........66
Industry Canada Class B Emission
Compliance Statement .......67
Avis de conformité à la réglementation
d’Industrie Canada.........67
European Community Directive
Conformance Statement .......67
Telecommunication notices .......67
Federal Communications Commission
(FCC) and Telephone Company
Requirements (Part 68 of the FCC Rules) .67
Fax Branding ..........68
Industry Canada requirements ......69
Notice .............69
Caution ............69
Avis..............69
Avertissement ..........70
Notice for Australia .........70
Notice for New Zealand ........71
Notice for European Union countries....73
© Copyright IBM Corp. 2001 ix