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Chapter 2. Solving computer problems
Diagnosing problems .........12
Troubleshooting...........13
Errorcodesormessages.......13
Errors without codes or messages....17
Apasswordproblem........19
A power switch problem.......19
Keyboard problems ........19
TrackPoint problems ........21
Infraredportproblems.......22
Standby or hibernation problems ....23
Computerscreenproblems......25
Anexternalmonitorproblem.....27
A television problem ........27
Batteryproblems.........27
Harddiskdriveproblems......28
CD-ROM, DVD-ROM, CD-RW,
DVD/CD-RW drive problems .....28
Softwareproblems.........30
Otherproblems..........31
Starting BIOS Setup Utility .......32
Recover pre-installed software ......33
Installing a new operating system and device
drivers..............34
Backing up your system ........35
Backing up your registry.......35
Backingupdata..........36
Replacingtheharddiskdrive......37
Replacing the battery .........39
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