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A startup problem
Problem:
The Microsoft Windows operating system will not start.
Solution:
Use the Access IBM Predesktop Area to help solve or identify your
problem. Starting the Access IBM Predesktop Area is easy. To open the
Access IBM Predesktop Area, do the following:
1. Turn off your PC, and then turn it back on again.
2. Watch the screen carefully while your PC starts. When the message “To
interrupt normal startup, press the blue Access IBM button.” is
displayed at the lower left of the screen, press the blue Access IBM
button. The Access IBM Predesktop Area opens to the Utilities page. A
window such as this will appear:
3. After the Access IBM Predesktop Area opens to the Utilities page, you
can select from the following icons:
v Start setup utility opens the IBM BIOS Setup Utility program.
v Recover to factory contents erases all files on primary partition--the
C drive--and installs the software contents present when your PC
was manufactured. Call the IBM HelpCenter for help and
information before using this recovery method. (See the telephone
numbers in this publication under “Calling IBM” on page 38.
Solving computer problems
26
ThinkPad
®
R50 Series Service and Troubleshooting Guide